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 Lab Management: Contract and Commercial Laboratories
Lab Management Introduction
Commercial or contract laboratories may be working in
any of the markets described here and therefore share the same needs as
other non-commercial laboratories as far as the lab management of analytical and other data is concerned. They also have specific needs for client and project management, client reporting and the management of costs, charges and invoicing of work completed. Linked to this is the need to manage sample turnaround times and to monitor performance of the laboratory against these. There is also intense pressure to maximize the use and value of the laboratory’s resources and assets. These needs may also apply to laboratories within non-commercial organizations.
The ubiquitous nature of the web means that it is now
feasible for customers to easily be granted access to the laboratory via a
web interface to the LIMS. This means that customers can submit sample
requests and review results online eliminating issues of incorrectly
completed submission sheets and the need for laboratory staff to answer
simple requests for samples status and result information. STARLIMS is a
fully web-based system that allows laboratories to take full advantage of
these self-service type of facilities.
Lab Management Solutions
STARLIMS solutions for Commercial and Contract
laboratories support the specific needs of these laboratories in terms of
Client and Project Management, analytical service charges and resource and
asset utilization and laboratory data management.
STARLIMS addresses the needs of Commercial and Contract
laboratories by providing functionalities such as:
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Client and
client contact management
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Multiple Client project definition and management including the definition of sampling schedules and plans.
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Multiple Price list support together with sophisticated discount management
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Built in invoicing or integration with third party financial or other systems
Resource planning and scheduling facilities including Turnaround Time definition and monitoring
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Fully web based system allowing for fully controlled client access to the system
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In addition, the inherent flexibility of the system
means that changes to business needs and working practices can be readily
supported and implemented without losing existing functionality or data.
STARLIMS is fully web-based and uses familiar user interfaces, which
simplifies both user training and implementation in new sites or new parts
of the organization. Global and multi-site deployment is also facilitated
thanks to web-based technology.
To learn more about Starlims LIMS Solutions, see also:
Lab Information Management Systems – Solutions Lab Information Management Systems – Markets
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